At eBik, we provide free delivery to any address across Delhi/NCR that is located within a radius of 2kms from Company / Authorized Dealer Premises. Shipment to any other location will attract charges on actual basis.
Returns & Replacement
- We take great pride in the quality and durability of eBik. Every vehicle we sell is covered by a limited warranty against manufacturing defects. The liability of Company upon sale is limited to make good the defects arising only from poor workmanship or use of faulty material for the parts covered under warranty condition. Consequential liabilities will not be entertained.
- Please ensure that you inspect the shipment as soon as you accept it. In case of any damage to the vehicle, please refuse to take delivery of the same and you can call us on 721-0000-727 or write us on email@example.com. Company will take immediate steps to rectify or replace the vehicle within 10 working days
- It shall be noted that apart from above, products shall not be eligible for return or replacement.
- Please ensure that the item being returned is packaged in the same manner as it was found. In case of any alterations, refund / replacement will not be entertained.
- For any queries or concerns please call us on 721-0000-727 or write us on firstname.lastname@example.org.
If a customer has ordered the product and not received within the timeline mentioned by Company, then he/she can ask for refund for the amount paid. In such cases please write to us on email@example.com with your order details. The refund will complete within 14 days of receiving the request.
Shipment Status & Order Tracking
All prepaid orders placed from Monday to Friday (excluding public holidays) will be processed and shipped within 7 working days upon confirmation of payment. This could vary with circumstances such as shipping restrictions, payment authorization, packing and dispatching of order.
Mode of Payment
We are affiliated to Paytm and accept payments via VISA/MASTER credit and debit cards, e- wallets and bank transfers etc. To know more about the acceptable mode of payment, customer can visit
Our Terms & Conditions May Change
We reserve the right to update or modify these terms and conditions from time to time without any prior notice or information. Your use of https://eBik.in following any such change constitutes your agreement to follow and be bound by the terms and conditions as changed. For this reason, we encourage you to review these terms and conditions whenever you use this website.
Flow of Purchase
- Select products you like with a click on down arrow from category/collection to chose the product of choice;
- Check product details i.e. design, description, price, size, etc;
- Add all the products you like to the Shopping Cart by clicking the “Add to Cart” button. Freight will be levied as per Company policy
- Continue to add products to the Cart or checkout.
- Confirm billing and delivery details;
- Select delivery and payment mode;
- Confirm order.
- Receive order.